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International Shipping

Ordering from abroad? There are several international shipping options at PuzzleZoo.com. We ship around the world! Below you'll find all the necessary information on PuzzleZoo.com's international ordering procedures, shipping rates, shipping policies and more. Use the following links to quickly skip to a section.

 
 

Shipping Methods and Rates to Canada

Shipping Methods:

Orders with Canada Shipping will ship via USPS Priority Mail International.

Rates: The rates charged for shipment of orders to Canada are shown below. These amounts are charged upon checkout and are estimates. In the rare event that the shipping charge is greater than the estimate charged, you will be responsible for the additional shipping charge before the order can ship. If you ordered via credit card, you will be notified of the charge, at which point you'll be asked to re-verify the credit card information so as to expedite the order. If you ordered via PayPal, you will be notified via email of the balance due and will have 7 days to pay the difference via PayPal. If after 7 days you have not paid the difference, the order will be canceled.

Insurance and Tracking: Canadian Orders shipped via Priority Mail International will receive a tracking number once it leaves our warehouse. We do not offer insurance or other services, i.e. registered or certified mail, for Canada orders. If you have placed an order, but would prefer your shipping to be upgraded to Express Mail Services, please contact us with your request after receiving your order confirmation.

PLEASE NOTE: PuzzleZoo.com does not insure package for more than $100.

Processing Time: Canadian Orders are usually shipped within 5 days of placement.

Orders shipped via Priority Mail International typically take 2-3 weeks to arrive.

Canadian Shipping Rate Chart:
Order Total Approximate Shipping
Up to $25.00 $29.99
$25.01 - $50.00 $34.99
$50.01 - $100.00 $39.99
$100.01 - $150.00 $49.99
$150.01 - $200.00 $59.99
$200.01 - $250.00 $69.99
$250.01 - $300.00 $89.99
Over $300.00 $99.99+

All rates are in US dollars. To convert this to a new currency use the XE.com Personal Currency Assistant.

Remember, these amounts are only estimates. Your shipping charge may be more depending on size, weight and destination. Also, the estimates only apply to orders placed on the PuzzleZoo.com website. Shipping rates for orders placed via eBay, Amazon or any other sales channel have fixed-rate shipping which is stated in each listing.

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Shipping Methods and Rates to All Other Countries

Shipping Methods:

All International Orders are shipped via USPS Priority Mail International.

Rates: The rates charged for shipping internationally are shown below. These amounts are charged upon checkout and are estimates. In the rare event that the shipping charge is greater than the estimate charged, you will be responsible for the additional shipping charge before the order can ship. If you ordered via credit card, you will be notified of the charge and your card will be charged to expedite the order. If you ordered via PayPal, you will be notified via email of the balance due and will have 7 days to pay the difference via PayPal. If after 7 days you have not paid the difference, the order will be canceled.

Insurance and Tracking: Orders shipped via Priority Mail International will be given a USPS tracking number. We do not offer insurance or other services, i.e. registered or certified mail, for international orders. If you have placed an order, but would prefer your shipping to be upgraded to Express Mail Services, please contact us with your request after receiving your order confirmation.

PLEASE NOTE: PuzzleZoo.com does not insure package for more than $100.

Processing Time: International Orders are usually shipped within 1 week of placement.

Orders shipped via Priority Mail International typically take 2-3 weeks to arrive.

International Shipping Rate Chart
Order Total Approximate Shipping
Up to $25.00 $34.99
$25.01 - $50.00 $44.99
$50.01 - $100.00 $54.99
$100.01 - $150.00 $64.99
$150.01 - $200.00 $74.99
$200.01 - $250.00 $84.99
$250.01 - $300.00 $94.99
Over $300.00 $104.99+

All rates are in US dollars. To convert this to a new currency use the XE.com Personal Currency Assistant.

Remember, these amounts are only estimates. Your shipping charge may be more depending on size, weight and destination. Also, the estimates only apply to orders placed on the PuzzleZoo.com website. Shipping rates for orders placed via eBay, Amazon or any other sales channel have fixed-rate shipping which is stated in each listing.

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Customs or Duty Taxes

PuzzleZoo.com does not charge any tax on international orders. However, your destination country may charge a customs or duty tax on incoming goods. To find out if your order will be subject to duties and customs, you should inquire with your local postal office.

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Sending Your Order as a "Gift" or Declaring a Lower Value

PuzzleZoo.com cannot and will not put false information on customs declarations. Your order will be declared correctly as merchandise with its true value on the customs tag.

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Other Questions About International Orders

If you have any more questions about International Orders from PuzzleZoo.com, visit our International Orders Help Page. If you have a question that is not answered on that page, feel free to contact us and we will be happy to assist.

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